Our Approach
We are delighted you are considering to work with us! Here is some information about how we approach collaboration with new and existing clients, and what you can expect when engaging with us.
We treat all our clients as partners. This means that, from the start, we are active listeners and we work WITH you to identify the best ways to support you reach your dreams.
We are happy to work on one-off projects, but we are truly honoured when you ask us to continue helping you grow and reach your dreams. Your success is our success, so we want to be there with you every time you are popping the champagne!
According to our core values, we strive to make a positive difference by being professional, and completing projects the right way. This is why we do not undertake many projects simultaneously. When we are working with you, you have our undivided attention.
Our core philosophy is that we complete projects the right way, the first time. This means that we are adamant to always deliver to you the best insight, in the most appropriate format for your needs, and with the highest quality possible.
For us, each client is unique. Whatever works for one client, might not work for another, so you can be certain that when working with you, we are designing the best pathways to your dreams from scratch, and with fresh eyes.
We have a vast range of expertise and substantial experience across all our services. We always undertake projects that we can fully and confidently support. If we can't, we will be honest with you from the start. Because... remember? your dreams matter to us!
When contacting us, we usually respond within the same day. We guarantee however that we will never take more than three days to get back to you. Following our initial communication, we can schedule an initial free consultation up to 15 minutes so that we can understand your needs better.
Most of our services can be delivered remotely, with no need for a face-to-face meeting, simply using phone, email and online meeting tools. For certain services where extended face-to-face interaction may be needed, this is available in the UK and Greece. We are happy to discuss flexible ways of communication.
Our clients are often very small businesses that are super busy. This means that their schedules are packed, and regular working hours are full with immediate responsibilities and tasks. We are happy to discuss flexible hours for our meetings, or training events.
As delivering insight in the highest quality possible is key for us, we always seek our clients' feedback on any area, such as our outputs and deliverables, our training events, our website or social media content, etc. We highly encourage all our clients to help us become better at helping them reach their dreams.