Privacy Policy
INTRODUCTION
We are Draseum and act as the data controller of the personal data collected and processed on our website: https://www.draseum.com/. The privacy and trust of visitors to our website is important to us. It is Draseum’s policy to respect your privacy regarding any information we may collect from you through our website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”). This Privacy Notice explains in the clearest way possible how we collect, use and keep personal data obtained from our clients, suppliers and website users.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. Your use of our website means that you accept and agree with our Privacy Policy. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our websites and our Services. Do not use the website if you do not accept the Privacy Policy. Draseum may update this Privacy Policy and post such update on this website.
BRIEF OVERVIEW OF THIS PRIVACY POLICY
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Our website may link to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these websites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired Services.
WHAT TYPE OF INFORMATION DO WE COLLECT & HOW IS IT USED?
We receive, collect and store any information you enter on our website or provide us in any other way, including:
Personal data you voluntarily provide when you elect to complete forms on the website (e.g. your first and last name, your email address, your company name, your job title, your phone number, the contents of the message, etc.), when expressing an interest in obtaining information about us or our products and services, when registering for an account on our website, when participating in activities on the Services, when sending us an email message, when signing up for special offers, or otherwise contacting us. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Personal additional data you choose to provide when you contact us (e.g. address, attachments, comments, feedback, reviews, recommendations, etc.)
Information automatically collected when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information (browser and device characteristics, operating system, language preferences, country, location, information about how and when you use our Services, details of visits to our website, referring website addresses, traffic volume, page response times, length of visits to certain pages, page interaction information, methods used to browse away from the page, the resources that you have accessed, and other technical information). This information is primarily needed to maintain the security, operation and quality of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies such as the ones used for analytics and marketing. Our intent is not to specifically identify users but rather to obtain information that will help us to better understand your needs, so that we can provide better Services.
When you submit your personal details via our website contact form, we will use that information to respond to your message. The information captured will be added to our mailing list, so that we can manage future communications with you, which will include information about our range of products and services. We believe that processing this data is within our Legitimate Interests to promote and grow Draseum, however, if you do not wish to hear from us, you can unsubscribe at any time, using the unsubscribe option within the message/email or by contacting us directly info@draseum.com.
Please be assured that we will never buy, sell or trade personal data to any third parties.
HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?
Like any other website, Draseum uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our website content based on visitors' browser type and/or other information. This website also uses Google Analytics which uses cookies to help the website analyse how users use the website.
For more general information on cookies, please read "What Are Cookies".
Most Web browsers are set to accept cookies by default. If you prefer, you can set your browser to remove cookies and to warn you before accepting cookies, and when alerted, refuse to accept such cookies or refuse to accept any cookies. Please note that you need to configure each browser on each device if you want to block out some or all cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Services.
WHY DO WE COLLECT AND PROCESS SUCH PERSONAL INFORMATION?
We collect and process your information for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. Your personal data is processed by Draseum, or our sub-processors (or any of their affiliates, agents, employees, delegates or sub-contractors) for the following purposes:
To provide, operate, and maintain our Services and to fulfil a contract for goods and/or services;
To improve, personalise, and expand our website;
To provide our users with ongoing customer assistance and technical support;
To use data analytics to understand and analyse how you use our website, so as to improve our website, marketing, customer experiences, products and services, on the basis of our legitimate interests;
To communicate with potential, new, existing or previous customers and suppliers, based on our legitimate interests (e.g. to be able to contact our visitors and users with general or personalised service-related notices, marketing and promotional messages);
To scan or monitor emails sent to us (including attachments) for viruses or malware, and to store personal data on our systems to pursue our legitimate interests including for document retention purposes;
To manage activities including processing instructions, monitoring and recording electronic communications (including telephone calls and emails) for quality control, analysis and training purposes;
To create aggregated, anonymised statistical data, which we or our business partners may use to provide and improve our respective Services;
To enforce or defend the rights and interests of Draseum in order to comply with legal and/or regulatory obligations.
HOW DO WE COMMUNICATE WITH OUR WEBSITE VISITORS?
We may contact you to notify you regarding your account, to provide confirmation about an action you took on the website, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email (mostly), telephone, social media, text messages, and postal mail. In order to improve our Services, we may receive a notification when you open an email from Draseum or click on a link therein.
HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR WEBSITE VISITORS' PERSONAL INFORMATION?
Data is stored in a range of different places, including our client files, supplier files, financial reporting system, marketing/mailing lists and email system, or any other third-party hosting vendors with whom we have contracted.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We strive to take appropriate security measures to protect against unauthorised access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control.
WHO HAS ACCESS TO YOUR DATA?
Your information will be shared internally with Draseum staff, if access to the data is necessary for performance of their roles and, competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which Draseum is subject to.
We may also disclose personal data we hold to third parties in the event we sell any business or assets, in which case we may disclose personal data about you to the prospective and actual buyer, and to any successor in the unlikely event of our insolvency, winding up or liquidation.
We may disclose your personal data to trusted third parties who provide us with goods and/or services, including IT service providers, payroll and financial/accountancy providers, or customer service providers (e.g. email, deliveries, etc.).
All such third parties are prohibited from using your personal information except to provide these services to Draseum, and they are required to maintain the confidentiality of your information. Where we engage third party suppliers to process data on our behalf, we do so on the basis of written instructions, ensuring the third party has implemented appropriate technical and organisational measures to ensure the security of data. Any sharing of personal data is subject to appropriate due diligence assessments, along with the implementation of contractual and confidentiality controls, including data sharing agreements.
FOR HOW LONG DO WE KEEP YOUR DATA?
Draseum will hold data for as long as necessary to fulfil the purposes outlined in this privacy policy, or for the duration of our contractual relationship with you, or to achieve the purpose for which the information was originally collected, and for a period of 3 years thereafter. In cases where data is held for a longer period of time, where there is a legal or regulatory reason to do so (such as tax, accounting or other legal requirements), data will be deleted when it is no longer required for the legal or regulatory purpose it was held for.
YOUR RIGHTS (GDPR)
As a data subject, you have a number of rights, in certain circumstances as follows:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions, for example to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.
If you would like to exercise any of these rights, or if you have any queries relating to the processing of your personal data, please contact us at info@draseum.com.
LINKS TO THIRD PARTY WEBSITES
This website currently contains links to other websites and we may provide links to other third-party websites and information in the future. Such third-party websites are not under our control and we are not responsible for the content of these websites or any products or services offered through them or any personal data that you provide to them.
Draseum's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information.
CHILDREN
We do not knowingly collect data from, or market to, children under 18 years of age. By using the Services, you confirm that you are at least 18. We request that individuals under 18 do not provide personal information. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and promptly delete such data from our records.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity. If you think that your/someone else’s child provided personal information on our website, we strongly encourage you to contact us immediately us at info@draseum.com and we will do our best efforts to promptly remove such information from our records.
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, without any advance notice, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
QUESTIONS AND YOUR CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@draseum.com. We will respond to your request within 30 days.
CONSENT
By using our website, and/or providing your name and email address in our sign-up form or contact form, you hereby consent to the processing of your personal data based on the information provided in this Privacy Notice (also called a Fair Processing Notice) and agree to its terms.
Last updated 19/07/2020
Terms & Conditions
AGREEMENT BETWEEN USER AND DRASEUM - TERMS
Welcome to Draseum. These terms and conditions outline the rules and regulations for the use of Draseum's Website, located at https://www.draseum.com/.
The Draseum website is intended to describe and promote the services offered by Draseum and is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). The following terminology applies to these Terms: "Client", "You" and "Your" refers to you, the person logging on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party" or "Parties" refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Please read these terms carefully. Your use of the Draseum website constitutes your agreement to all such Terms. By accessing the website, you are agreeing to be bound by these terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws (incl. copyright and trademark law).
If you do not agree with any of these terms, you are prohibited from using or accessing this website.
This Agreement shall begin on the date hereof.
WHO CAN USE THIS WEBSITE AND/OR CREATE AN ACCOUNT ON THE WEBSITE
In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction and at least 18 years of age, or possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Draseum does not knowingly collect, either online or offline, personal information from persons under the age of 18. If you are under 18, you should not use the website.
Draseum reserves the right, in its sole discretion, to terminate access to the website and the related services or any portion thereof to any user or visitor, at any time, without notice.
YOUR PRIVACY
Your use of Draseum’s website is subject to Draseum’s Privacy Policy, which also governs the website and informs users of our data collection practices.
We employ the use of cookies. Most interactive websites use cookies to understand how we can enhance visitors’ experience with our website. By accessing Draseum, you agreed to use cookies in agreement with the Draseum's Privacy Policy.
KEY COMMERCIAL TERMS OFFERED TO CUSTOMERS
When using or buying a service, you agree that: (i) you are responsible for reading the full description before making a commitment to use or buy it: (ii) you enter into a legally binding contract to purchase a service when you commit to buy it and you complete the check-out payment process.
We reserve the right to change our prices for products and services displayed at any time, and to correct pricing errors that may inadvertently occur.
YOUR ACCOUNT
If you use this website and create an account on it, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Draseum is not responsible for third party access to your account that results from theft or misappropriation of your account. Draseum and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Draseum may choose not to filter, edit, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Draseum, its suppliers, agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Draseum shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Draseum reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so.
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party.
The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Draseum a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
You recognise and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
Our website enables the creation of a members’ community for the purpose of the users of our website and of our services to interact with us and each other. All users that choose to create a profile in this community have a public profile that may be publicly visible to other users and their public activity (such as their posts or comments) may be visible to other users.
You can always opt-out and exit the community, and upon doing so, your profile will not be publicly visible. Naturally, in such event you will not be able to use the community features (e.g. liking, commenting or writing posts).
LICENSE
Unless otherwise stated, Draseum owns the intellectual property rights for all material on Draseum’s website and is protected by copyright and other laws that protect intellectual property and proprietary rights. All intellectual property rights are reserved. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You may access material from the Draseum website for your own personal use subjected to restrictions set in these terms:
a. Permission is granted to temporarily download one copy of the materials (information or software) on Draseum's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
modify, reproduce, republish, redistribute, duplicate, or copy the materials;
use the materials for any commercial purpose (sell, rent or sub-license), or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Draseum's website;
alter or remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
b. You are granted a non-exclusive, non-transferable, revocable license to access and use Draseum strictly in accordance with these terms of use. As a condition of your use of the website, you warrant to Draseum that you will not use the website for any purpose that is unlawful or prohibited by these Terms. You may not use the website in any manner which could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.
c. You will make no other use of the content without the express written permission of Draseum and the copyright owner. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Draseum at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
DISCLAIMER
The information, software, products, services, and all materials included in or available through Draseum's website are provided on an 'as is' basis. Draseum and/or its suppliers make no warranties, expressed or implied, and hereby disclaim and negate all warranties and conditions with regard to this information, software, products, services and related material, including, without limitation, all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement of intellectual property or other violation of rights.
The information, software, products, services, and all materials appearing on Draseum's website could include inaccuracies or technical, typographical, or photographic errors. Draseum does not warrant that any of the materials on its website are accurate, complete or current, and does not make any representations concerning the suitability, availability, timeliness, reliability, or likely results of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Draseum may make improvements and/or changes to the materials contained on its website at any time without notice, including change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. Draseum does not make any commitment to ensure the website remains available or to update the materials.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. In no event shall Draseum, its officers, directors, employees, agents, suppliers, and third parties be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, demands, losses, costs, liabilities, claims, and expenses (including reasonable attorney’s fees), or any damages whatsoever including, without limitation, damages for loss of use, data or profits, goodwill, or due to business interruption, arising out of or in any way connected with the use or performance of the website and any of the services in the website, with the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related material obtained through the website, any user postings made by you, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if Draseum or any of its suppliers has been notified orally or in writing of the possibility of such damages. If you are dissatisfied with any portion of the website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the website.
LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES
Draseum may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Draseum and Draseum is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Draseum is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Draseum of the site or any association with its operators. Use of any such linked site is at the user's own risk.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.
Certain services made available via Draseum are delivered by third party sites and organisations. By using any product, service or functionality originating from the Draseum domain, you hereby acknowledge and consent that Draseum may share such information and data with any third party with whom Draseum has a contractual relationship to provide the requested product, service or functionality on behalf of Draseum users and customers.
HYPERLINKING TO OUR CONTENT
External organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
1. The following organisations may link to our Website without prior written approval:
Government agencies;
Search engines;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses;
2. We may consider and approve other link requests from the following types of organisations:
news organisations;
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Draseum; and (d) the link is in the context of general resource information.
If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Draseum at info@draseum.com. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. We aim to respond promptly.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Draseum's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
CHANGES TO TERMS
Draseum reserves the right, in its sole discretion, to change the Terms under which the Draseum website is offered at any time without notice. The most current version of the Terms will supersede all previous versions. Draseum encourages you to periodically review the Terms to stay informed of our updates. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
PREFERENCE OF LAW AND DISPUTE RESOLUTION
These Terms, the rights and remedies provided, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the United Kingdom.
CONTACT US
If you have any further questions about these Terms, please contact us at info@draseum.com.
Last updated 04/04/2021